Support

Email [email protected]. We reply within one business day, usually faster.

What to include

What you clicked and what you expected.
The relevant lines from the Sync Log tab. They contain the row number and the reason for any failure.
A screenshot of the sidebar if it shows an error.

You never need to share your spreadsheet or calendar with us. The Sync Log has what we need.

Billing

Receipts and invoices are self-service in the Paddle customer portal (subscriptions bought before 23 September 2026 can also be cancelled there). Pro is a one-time payment and never renews. Sign in with the email you used at checkout. Pro activates automatically after payment; if the sidebar still shows Free after a few minutes, click "Refresh licence" at the bottom of the sidebar, then email us if it persists. All sales are final.

Feature requests

Send them. The roadmap is built from what people ask for, and the team plan exists because people asked.